Refund policy
Return and Refund Policy
Last updated: April 26, 2026
At FlyingzouClaw, your satisfaction is our priority. We stand behind every product.
30-Day Money-Back Guarantee
Return any item within 30 days of delivery for a full product refund.
- Product price: Full refund
- Return shipping: Customer pays (except defective items)
Return Conditions
- Unused, in original condition
- All original parts and packaging included
- Returned within 30 days of delivery
Not eligible: damaged by misuse, opened consumables, items over 30 days.
How to Return
- Email flyingzou@sina.com with order number and reason
- Receive RMA number within 24 hours (Mon-Fri)
- Ship to our US warehouse (address in RMA email)
- Refund processed within 5-7 business days of receipt
Damaged or Defective Items
Contact us within 48 hours of delivery with photos. We will send a free replacement or full refund including shipping.
Contact Us
Email: flyingzou@sina.com | Response within 24 hours (Mon-Fri)