Refund Policy

30-Day Money Back Guarantee

We want you and your pet to be 100% satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of delivery for a full refund.

Returns Process

  1. Contact us at support@flyingzou.com with your order number.
  2. We will provide a return shipping label and instructions.
  3. Once received and inspected, your refund will be processed within 5 business days.

Please note: Items must be in their original packaging and in like-new condition.